Privacy Policy

This Privacy Policy explains how La Casa Mall & Residencia (the “Project”, “we”, “us”) collects and uses information when you visit our website or contact us via phone or WhatsApp.

Information we collect

• Contact details: name and phone number (when you submit the inquiry form or message us).
• Inquiry details: your unit preference (apartment/showroom/office), budget range, and any notes you share.
• Basic usage data: standard server logs (e.g., device type, browser) generated by your hosting provider.

How we use your information

• To respond to your inquiry and share pricing, payment plans, availability, and updates.
• To follow up by phone/WhatsApp if you request it.
• To improve our website and marketing communications.

WhatsApp & third‑party services

If you click a WhatsApp button, you will be redirected to WhatsApp (a third‑party service). Your use of WhatsApp is subject to WhatsApp’s own policies. We only receive the information you choose to send us.

Sharing of information

We do not sell your personal information. We may share your information with our authorized sales team or marketing partners strictly to respond to your inquiry and provide requested details.

Data retention

We retain inquiry information only as long as needed for follow‑up, record‑keeping, and to provide requested information, unless a longer period is required by law.

Your choices

• You may ask us to update or delete your details by messaging us on WhatsApp or calling the number shown on the site.
• You may opt out of follow‑ups at any time by informing our team.

Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure.

Changes to this policy

We may update this policy occasionally. Updates will be posted on this page with a revised “Last updated” date.

Contact

For privacy questions, please contact us via the phone/WhatsApp number listed on the website.